FAQ’s

Our products do not contain the most common allergens found in other products such as artificial fragrance, colors, and soaping agents. In this way, we have reduced the risk that someone may have an allergic reaction when using our products, and therefore may be considered hypoallergenic. There is no established standard for the term “hypoallergenic”, so there is a lot of misleading information in the market about various beauty and household products and their safety for people with allergies.

Hypoallergenic claim should not be stated unless there is actual independent lab testing to support this claim. On Green Cricket sunscreen products, we follow the standard by testing 50 subjects using the Repeat Insult Patch Test (RIPT) to support our hypoallergenic claim on the packaging.

Our products do not contain phosphates, and are also free from parabens, petrochemical by-products, mineral oils, Sodium lauryl sulfate, Sodium laureth sulfate, artificial fragrances and colors.

We do not use alcohol or triclosan in our products as there are negative health consequences with the repeated use of these substances, and they are not necessary for killing bacteria except in a hospital or clinical type of environment. Studies have determined that proper washing of hands (warm water and soap, rubbing hands together to lather, rinsing and drying) is the most effective way to kill germs.

Our products are all made in the Greater Toronto Area, and we endeavor to source our ingredients from local suppliers as much as possible.

All of our products are biodegradable and septic safe. Because they do not contain petrochemical or other similar chemical compounds, they are benign formulations that dissipate when put in water.

Our products are formulated with adults and children in mind – using benign ingredients that will still deliver functionality and a pleasant experience for all.

For Green Cricket SPF30 Baby Sunscreen, parents should consult a physician before using sunscreen on a child under the age of 6 months.

Our products are sold online as well as through natural health retailers across Canada. Check out Where to Buy to find a location near you.

Yes, we offer a custom amenity program for clubs, spas, hotels, resorts, and other facilities where we will create a unique design using your logo to create a product line that provides excellent quality to your guests. To learn more about our custom amenity program, click here.

Our retail and bulk product formulations are almost exactly the same. The only difference is we use a trace (less than .5%) artificial preservative in our bulk products to prolong the shelf life of the product to 3-5 years. Our retail product uses a plant-based preservative and is effective at holding the product for 18-24 months.

We offer a wide range of wall mounted, and counter type dispensing to our clients that are either customizing their own look, or using our Green Cricket labeled dispensing systems. Dispensers are offered free of charge if the client agrees to purchase Green Cricket products exclusively for a certain time period, otherwise, dispensing is available for purchase.

Yes, we have lots and lots of dispensing options – bottles, wall mounted options with different colors, shapes and sizes – that can be mixed and matched to suit your needs!

Yes, in addition to fragrance free, we have our amenities in various essential oil blends; lavender, coconut, pomegranate, and citrus. We are always expanding our line of scents using essential oil blends and natural plant based materials.

Yes, please let us know how you would like to order, and we would be happy to work through your existing distributor.